Customer Service Representative
Scally Wag Homes Scally Wag Homes Hatboro, PA Hatboro, PA Full-time Full-time $18 - $19 an hour $18 - $19 an hour 1 hour ago 1 hour ago 1 hour ago Duties:
- Handle inbound and outbound customer calls in a professional and courteous manner - Provide excellent customer service by addressing customer inquiries, resolving issues, and providing product information - Analyze customer needs and recommend appropriate solutions or products - Process orders, returns, and exchanges accurately and efficiently - Maintain accurate customer records and update information as needed - Collaborate with other team members to ensure customer satisfaction - Follow company policies and procedures to ensure compliance
Qualifications:
- High school diploma or equivalent - Previous experience in customer service or related field preferred - Excellent communication skills, both verbal and written - Strong problem-solving skills and ability to think analytically - Ability to multitask and prioritize tasks effectively - Proficient in using computer systems and software applications - Ability to work in a fast-paced environment and adapt to changes quickly Note:
This job description is not intended to be all-inclusive.
The employee may be required to perform other duties as assigned by their supervisor.
Job Type:
Full-time Pay:
$18.
00 - $19.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Remote Location:
Hatboro, PA (Required) Work Location:
Remote.
Estimated Salary: $20 to $28 per hour based on qualifications.
- Handle inbound and outbound customer calls in a professional and courteous manner - Provide excellent customer service by addressing customer inquiries, resolving issues, and providing product information - Analyze customer needs and recommend appropriate solutions or products - Process orders, returns, and exchanges accurately and efficiently - Maintain accurate customer records and update information as needed - Collaborate with other team members to ensure customer satisfaction - Follow company policies and procedures to ensure compliance
Qualifications:
- High school diploma or equivalent - Previous experience in customer service or related field preferred - Excellent communication skills, both verbal and written - Strong problem-solving skills and ability to think analytically - Ability to multitask and prioritize tasks effectively - Proficient in using computer systems and software applications - Ability to work in a fast-paced environment and adapt to changes quickly Note:
This job description is not intended to be all-inclusive.
The employee may be required to perform other duties as assigned by their supervisor.
Job Type:
Full-time Pay:
$18.
00 - $19.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Remote Location:
Hatboro, PA (Required) Work Location:
Remote.
Estimated Salary: $20 to $28 per hour based on qualifications.
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